Dr. Ingrid Guerra-Lopez, CEO of IFNAE, participated in an expert panel discussions at the Measuring Service Industry Performance Conference in Rwanda this August, sharing best practices for gathering data and… read more →
IFNAE is pleased to share the news that an ISPI Colombia Chapter has been formed. From the announcement: “Colombia has started a new ISPI Chapter, with the participation of local… read more →
Join Dr. Ingrid Guerra-López, CEO of the Institute for Needs Assessment and Evaluation (IFNAE) and Associate Professor at Wayne State University for her presentation “Beyond Performance Measurement: Effectively Using the… read more →