IFNAE Academy

Introducing IFNAE Academy

IFNAE Academy is dedicated to bringing you innovative learning opportunities in our core areas of expertise:

  • Needs assessment & strategy development
  • Strategic implementation and alignment
  • Performance measurement and management

Building on our successful practice designing and delivering face-to-face experiential instruction, we now offer online courses, certificate programs, and customized training.  Our main instructional delivery modalities are:

  • Webinars
  • Self-paced instructional modules
  • On-site for groups of 6 or more

Our highly acclaimed training program in Strategic Alignment of Learning & Development is now offered as a certificate program.   The program consists of six (6) webinars (2 hours each) and is supported by eight (8) hours of one-on-one coaching support to drive implementation of skills and improved outcomes. Click here to learn more about the course.

Sign up for our mailing list to get the latest updates and new course announcements. We won’t overload your inbox and we will never share your contact information with anyone.

Current Course Catalog

Free

Data Collection & Analysis Mini-Tutorial

Free Class

Free

Strategic Alignment of Learning & Development Primer

Free Class


Upcoming Courses and Certificates

Free

Performance Assessment and Analysis (PAAx) Certificate

Learn More

Free

Strategic Alignment of Learning & Development Knowledge Builder

Learn More


Resources

Guerra-López, I. (2014). Organizational learning and performance. In M. Spector (Ed.). Encyclopedia for Educational Technology. Thousand Oaks: Sage Publishing.

Guerra-López, I. (2013). Criterion-Referenced Measurement: A definition. Invited chapter, Encyclopedia of Terminology for Educational Communications and Technology. Richey, R.

Guerra-López, I. (2013). Needs Assessment: A definition. Invited chapter, Encyclopedia of Terminology for Educational Communications and Technology. Richey, R.

Guerra-López, I. (2010). The impact evaluation process. In Moseley, J. & Dessinger, J. (Eds). Handbook of Improving Performance in the Workplace, Volume 3: Measurement and Evaluation. ISPI/John Wiley & Sons.

Guerra-López, I. (2010). Performance measurement and management systems. In Watkins, R. & Leigh, D. (Eds). Handbook of improving performance in the workplace, Volume 2: Selecting and implementing performance interventions. John Wiley & Sons.

Uday-Riley, M. & Guerra-López, I. (2010). Process improvement. In Watkins, R. & Leigh, D. (Eds). Handbook of improving performance in the workplace, Volume 2: Selecting and implementing performance interventions. John Wiley & Sons.

Guerra, I (2006). Standards and ethics in human performance technology. In J. Pershing’s (Ed.) Handbook of Human Performance Technology (pp. 1024-1046). San Francisco: Jossey-Bass.

Guerra, I. (2006). How to plan an evaluation. In M. Silberman, & P. Phillips’s (Eds.). The 2006 ASTD Training and Performance Sourcebook (pp. 233-239). Alexandria, VA: American Society for Training and Development.

Guerra, I. (2005). How to develop useful questionnaires. In M. Silberman & P. Phillips’s (Eds.). The 2005 ASTD Training and Performance Sourcebook (pp. 233-238). Princeton: Active Training.

Guerra, I. (2003). Does your performance require improvement? In M. Silberman & P. Phillips’s (Eds.) The 2003 Training and Performance Sourcebook (pp. 125-137). Princeton: Active Training

Watkins, R. & Guerra, I (2003). How do you determine whether assessment or evaluation is required? In M. Silberman & P. Phillips (Eds.) The 2003 Team and Organizational Development Sourcebook (pp.131-139). Princeton: Active Training

Guerra-López, I. & Hutchinson, A. (2017) Stakeholder-driven learning analysis: A case study. Journal of Applied Instructional Design.

López, M., González, N. Navarro, A., & Guerra-López, I. (2016). Evaluación de un modelo de innovación aplicado a una empresa de servicio. Revista de Administración y Finanzas.

Guerra-López, I. (2016). Design-Oriented Needs Assessment: Transitioning from Problem Definition to Solution Design. American Evaluation Association (AEA) 365.

Guerra-López, I. & Hicks, K. (2015). Turning trainers into strategic business partners. TD at Work, 32(1506), 1-15

Kaufman, R. & Guerra-López, I. (2015). Needs Assessment vs. Needs Analysis. Association for Talent Development.

Guerra-López, I. & Hicks, K. (2014). The participatory design and implementation of a monitoring and evaluation system in an international development environment. Evaluation and Program Planning, 48(2015), 21-30.

Guerra-López, I. (2013). Performance indicator maps: A visual tool for understanding, managing, and continuously improving your business metrics. Performance Improvement, 52, 11-17.

Guerra-López, I. & Hutchinson, A. (2013). Measurable and Continuous Performance Improvement: The Development of a Performance Measurement, Management, and Improvement System. Performance Improvement Quarterly. 26(2).

Guerra-López, I. & Elo Hicks, K. (2013). The impact monitoring and evaluation process: A systemic approach to continual improvement. Journal of Business and Technology. 1(1).

Guerra-López, I. (2012). The monitoring and impact evaluation process: A systemic approach to improving performance and impact. International Journal for Environmental Science and Engineering Research. 3(3), 80-85.

Guerra-López, I. (2012). The prevalence of performance improvement as a central topic in the professional literature. Performance Improvement Quarterly.

Guerra-López, I. & Toker, S. (2012). A performance measurement and evaluation framework for K-12 environments: Supporting decision-making through ongoing performance measurement. Evaluation and Program Planning, 35, 222-235.

Guerra-López, I. & Blake, A. (2011). Leadership decision-making and the use of data. Performance Improvement Quarterly, 24(2). 90-104.

Guerra-Lopez, I. & Norris-Thomas, M. (2011). Making sound decisions: A framework for judging the worth of your data. Performance Improvement Journal, 50(5), 30-38.

Chow, A., & Guerra-Lopez, I. (2011). Educational informatics: designing performance-based measurement systems for rapid response learning environments. Association for Educational Communications and Technology Annual Conference Proceedings, November 9-11, Jacksonville, FL.

Guerra-López, I. (2010). The impact evaluation process. Social and Organizational Performance Review, 2(1), 91-117.

Guerra-López, I. (2009). Introduction to social and organizational performance review. Social and Organizational Performance Review, 1(1), 7-8

Guerra-López, I. & Leigh, H. (2009). Are performance improvement professionals measurably improving performance? A look at what PIJ and PIQ have to say about the current use of evaluation and measurement in the field of performance improvement. Performance Improvement Quarterly, 22(2).

Guerra-López, I. (2007) Planning a responsive evaluation: Establishing solid partnerships by clarifying expectations and purpose. Performance Improvement Journal, 46(8), 32-36.

Guerra-López, I. (2007). The impact evaluation process: Building a case for demonstrating the worth of performance improvement Interventions. Performance Improvement Journal, 46(7), 33-38.

Guerra-López, I. (2007). A Seven-Step evaluation process for evaluating performance improvement interventions. Performance Improvement Express. No. 10.

Guerra, I. (2005). Outcome-Based Vocational Rehabilitation: Measuring valuable results. Performance Improvement Quarterly, 18(3), 65-75.

Guerra, I. & Rodriguez, G. (2005). Social responsibility and educational planning. Performance Improvement Quarterly, 18(3), 56-64.

Guerra, I; Bernardez, M. Jones, M. & Zidan, S. (2005). Government workers adding societal value: The Ohio Workforce Development Program. Performance Improvement Quarterly, 18(3), 76-99.

Guerra, I. (2003). Asking and answering the right questions: Collecting relevant and useful data. Performance Improvement Journal, 42(10), 24-28.

Guerra, I. & Watkins, R. (2003). Systematically designing instruction for distance education. Quarterly Review of Distance Education, 4(3), 199-201.

Kaufman, R. & Guerra, I. (2002). A perspective adjustment to add value to external clients, including society. Human Resource Development Quarterly, 13(1), 109-115.

Kaufman, R., Flowers, G., Guerra, I. & Crispo, N., (2002). Thriving and not just surviving: New Realities for tomorrow’s public service executive. International Public Management Review, 3(1), 68-83.

Kaufman, R., Watkins, R., & Guerra, I. (2002). Getting valid and useful educational results and payoffs: We are what do, say, and deliver. International Journal of Educational Reform, 11(1), 77-92.

Kaufman, R., Watkins, R. & Guerra, I. (2001). The future of distance learning: Defining and sustaining useful results. Educational Technology, 4 (3), 19-26.

Guerra, I. (2001). Performance improvement based on results: Is our field adding value? Performance Improvement Journal, 40(1), 6-10.

Guerra, I. (2003). Identifying and tracking key performance indicators. ASTD Links.

Recommended Books on Performance

Partner for Performance by Ingrid Guerra-López & Karen Hicks
Performance Assessment & Analysis
Needs Assessment for Organizational Success by Roger Kaufman & Ingrid Guerra-López
Evaluating Impact by Ingrid Guerra-López
Performance Evaluation by Ingrid Guerra-López

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