IFNAE Academy

Introducing IFNAE Academy

IFNAE Academy is dedicated to bringing you innovative learning opportunities in our core areas of expertise:

  • Needs assessment & strategy development
  • Strategic implementation and alignment
  • Performance measurement and management

Building on our successful practice designing and delivering face-to-face experiential instruction, we now offer online courses, certificate programs, and customized training.  Our main instructional delivery modalities are:

  • Webinars
  • Self-paced instructional modules
  • On-site for groups of 6 or more

Our highly acclaimed training program in Strategic Alignment of Learning & Development is now offered as a certificate program.   The program consists of six (6) webinars (2 hours each) and is supported by eight (8) hours of one-on-one coaching support to drive implementation of skills and improved outcomes. Click here to learn more about the course.

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Current Course Catalog


Data Collection & Analysis Mini-Tutorial

Free Class


Strategic Alignment of Learning & Development Primer

Free Class

Upcoming Courses and Certificates


Performance Assessment and Analysis (PAAx) Certificate

Learn More


Strategic Alignment of Learning & Development Knowledge Builder

Learn More


Guerra-López, I. (2014). Organizational learning and performance. In M. Spector (Ed.). Encyclopedia for Educational Technology. Thousand Oaks: Sage Publishing.

Guerra-López, I. (2013). Criterion-Referenced Measurement: A definition. Invited chapter, Encyclopedia of Terminology for Educational Communications and Technology. Richey, R.

Guerra-López, I. (2013). Needs Assessment: A definition. Invited chapter, Encyclopedia of Terminology for Educational Communications and Technology. Richey, R.

Guerra-López, I. (2010). The impact evaluation process. In Moseley, J. & Dessinger, J. (Eds). Handbook of Improving Performance in the Workplace, Volume 3: Measurement and Evaluation. ISPI/John Wiley & Sons.

Guerra-López, I. (2010). Performance measurement and management systems. In Watkins, R. & Leigh, D. (Eds). Handbook of improving performance in the workplace, Volume 2: Selecting and implementing performance interventions. John Wiley & Sons.

Uday-Riley, M. & Guerra-López, I. (2010). Process improvement. In Watkins, R. & Leigh, D. (Eds). Handbook of improving performance in the workplace, Volume 2: Selecting and implementing performance interventions. John Wiley & Sons.

Guerra, I (2006). Standards and ethics in human performance technology. In J. Pershing’s (Ed.) Handbook of Human Performance Technology (pp. 1024-1046). San Francisco: Jossey-Bass.

Guerra, I. (2006). How to plan an evaluation. In M. Silberman, & P. Phillips’s (Eds.). The 2006 ASTD Training and Performance Sourcebook (pp. 233-239). Alexandria, VA: American Society for Training and Development.

Guerra, I. (2005). How to develop useful questionnaires. In M. Silberman & P. Phillips’s (Eds.). The 2005 ASTD Training and Performance Sourcebook (pp. 233-238). Princeton: Active Training.

Guerra, I. (2003). Does your performance require improvement? In M. Silberman & P. Phillips’s (Eds.) The 2003 Training and Performance Sourcebook (pp. 125-137). Princeton: Active Training

Watkins, R. & Guerra, I (2003). How do you determine whether assessment or evaluation is required? In M. Silberman & P. Phillips (Eds.) The 2003 Team and Organizational Development Sourcebook (pp.131-139). Princeton: Active Training

Guerra-López, I. & Hutchinson, A. (2017) Stakeholder-driven learning analysis: A case study. Journal of Applied Instructional Design.

López, M., González, N. Navarro, A., & Guerra-López, I. (2016). Evaluación de un modelo de innovación aplicado a una empresa de servicio. Revista de Administración y Finanzas.

Guerra-López, I. (2016). Design-Oriented Needs Assessment: Transitioning from Problem Definition to Solution Design. American Evaluation Association (AEA) 365.

Guerra-López, I. & Hicks, K. (2015). Turning trainers into strategic business partners. TD at Work, 32(1506), 1-15

Kaufman, R. & Guerra-López, I. (2015). Needs Assessment vs. Needs Analysis. Association for Talent Development.

Guerra-López, I. & Hicks, K. (2014). The participatory design and implementation of a monitoring and evaluation system in an international development environment. Evaluation and Program Planning, 48(2015), 21-30.

Guerra-López, I. (2013). Performance indicator maps: A visual tool for understanding, managing, and continuously improving your business metrics. Performance Improvement, 52, 11-17.

Guerra-López, I. & Hutchinson, A. (2013). Measurable and Continuous Performance Improvement: The Development of a Performance Measurement, Management, and Improvement System. Performance Improvement Quarterly. 26(2).

Guerra-López, I. & Elo Hicks, K. (2013). The impact monitoring and evaluation process: A systemic approach to continual improvement. Journal of Business and Technology. 1(1).

Guerra-López, I. (2012). The monitoring and impact evaluation process: A systemic approach to improving performance and impact. International Journal for Environmental Science and Engineering Research. 3(3), 80-85.

Guerra-López, I. (2012). The prevalence of performance improvement as a central topic in the professional literature. Performance Improvement Quarterly.

Guerra-López, I. & Toker, S. (2012). A performance measurement and evaluation framework for K-12 environments: Supporting decision-making through ongoing performance measurement. Evaluation and Program Planning, 35, 222-235.

Guerra-López, I. & Blake, A. (2011). Leadership decision-making and the use of data. Performance Improvement Quarterly, 24(2). 90-104.

Guerra-Lopez, I. & Norris-Thomas, M. (2011). Making sound decisions: A framework for judging the worth of your data. Performance Improvement Journal, 50(5), 30-38.

Chow, A., & Guerra-Lopez, I. (2011). Educational informatics: designing performance-based measurement systems for rapid response learning environments. Association for Educational Communications and Technology Annual Conference Proceedings, November 9-11, Jacksonville, FL.

Guerra-López, I. (2010). The impact evaluation process. Social and Organizational Performance Review, 2(1), 91-117.

Guerra-López, I. (2009). Introduction to social and organizational performance review. Social and Organizational Performance Review, 1(1), 7-8

Guerra-López, I. & Leigh, H. (2009). Are performance improvement professionals measurably improving performance? A look at what PIJ and PIQ have to say about the current use of evaluation and measurement in the field of performance improvement. Performance Improvement Quarterly, 22(2).

Guerra-López, I. (2007) Planning a responsive evaluation: Establishing solid partnerships by clarifying expectations and purpose. Performance Improvement Journal, 46(8), 32-36.

Guerra-López, I. (2007). The impact evaluation process: Building a case for demonstrating the worth of performance improvement Interventions. Performance Improvement Journal, 46(7), 33-38.

Guerra-López, I. (2007). A Seven-Step evaluation process for evaluating performance improvement interventions. Performance Improvement Express. No. 10.

Guerra, I. (2005). Outcome-Based Vocational Rehabilitation: Measuring valuable results. Performance Improvement Quarterly, 18(3), 65-75.

Guerra, I. & Rodriguez, G. (2005). Social responsibility and educational planning. Performance Improvement Quarterly, 18(3), 56-64.

Guerra, I; Bernardez, M. Jones, M. & Zidan, S. (2005). Government workers adding societal value: The Ohio Workforce Development Program. Performance Improvement Quarterly, 18(3), 76-99.

Guerra, I. (2003). Asking and answering the right questions: Collecting relevant and useful data. Performance Improvement Journal, 42(10), 24-28.

Guerra, I. & Watkins, R. (2003). Systematically designing instruction for distance education. Quarterly Review of Distance Education, 4(3), 199-201.

Kaufman, R. & Guerra, I. (2002). A perspective adjustment to add value to external clients, including society. Human Resource Development Quarterly, 13(1), 109-115.

Kaufman, R., Flowers, G., Guerra, I. & Crispo, N., (2002). Thriving and not just surviving: New Realities for tomorrow’s public service executive. International Public Management Review, 3(1), 68-83.

Kaufman, R., Watkins, R., & Guerra, I. (2002). Getting valid and useful educational results and payoffs: We are what do, say, and deliver. International Journal of Educational Reform, 11(1), 77-92.

Kaufman, R., Watkins, R. & Guerra, I. (2001). The future of distance learning: Defining and sustaining useful results. Educational Technology, 4 (3), 19-26.

Guerra, I. (2001). Performance improvement based on results: Is our field adding value? Performance Improvement Journal, 40(1), 6-10.

Guerra, I. (2003). Identifying and tracking key performance indicators. ASTD Links.

Recommended Books on Performance

Partner for Performance by Ingrid Guerra-López & Karen Hicks
Performance Assessment & Analysis
Needs Assessment for Organizational Success by Roger Kaufman & Ingrid Guerra-López
Evaluating Impact by Ingrid Guerra-López
Performance Evaluation by Ingrid Guerra-López






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