What We Do

We offer results-driven consulting, training, and coaching designed
to improve human, program and organizational performance with positive impact.

Comau workhop pic 3

Our Core Strengths

Needs Assessment & Planning

Ensure satisfaction of customers, employees, and partners by leveraging their needs and desires. We can support the development of effective organizational strategies by zeroing in on tangible needs and expectations of key stakeholder groups. We offer proven approaches to needs assessment for your area of interest:

  • Societal/strategic needs assessment
  • Workforce needs assessment
  • Organizational assessment and analysis
  • Knowledge/Learning needs assessment and analysis
  • Strategic planning and alignment
  • Program planning and adaptive design
Training & Human Performance Systems

We use systems approaches training and development, and other human performance improvement methods and techniques.  Our expertise includes workforce and workplace training and development, digital learning strategy, and competency modeling and assessment.

Monitoring, Evaluation & Learning (MEL)

We use participatory approaches to design results-based management and MEL systems, and the processes to support maximum utility to support performance and positive impact.  We also offer systems-oriented evaluation approaches;  results and performance indicator mapping.

IFNAE in Action

Our Service Lines

Consulting & Coaching

IFNAE is known for using a systems approach; multistakeholer engagement, and cross-collaboration across all its service lines to improve the quality, effectiveness, and impact of its engagements, and the sustainability of results.

Training & Development

We offer workshops and training in both face-to-face and online formats. IFNAE has both world renowned experts in our service areas as well an elite team of instructional designers and developers with an extensive track record of delivering top-notch, performance–driven learning services and products. Be sure to visit IFNAE Academy for more details on our training and development offerings and sign up for our email list for announcements on upcoming courses.

Speaking

Ingrid Guerra-López, IFNAE CEO, brings her rigourously validated and published models on needs assessment, monitoring & evaluation, and performance improvement to a wide range of audiences throughout the year.  Her clients include professional associations and conferences, international development agencies, private organizations, non-profits, and educational institutions. Sign up for our email list to be notified of upcoming events.

Data

We help you generate data and supporting data tracking mechanisms that provide relevant and timely feedback to drive desired results.

Decisions

Our services are informed by clearly defined stakeholder decision-making needs and directly support performance improvement actions.

Performance

We have a strong track record of helping our clients deliver performance results and build a performance-driven culture.

Examples of Our Recent Work

United Kingdom Agency for International Development (2019).  Governance Program Theory of Change, Rwanda

World Bank Group (2018-19). Learning Needs Assessment and Design of Regional Integrated Capacity Building Program

Comau, United States (2017). Senior Consultant: Strategic Implementation and Monitoring Planning

United States Agency for International Development (USAID)/Human and Institutional Capacity Development (HICD), Rwanda (2012-17). Senior Consultant: Performance Assessment, Monitoring, and Evaluation

 

USAID, (PSDAG) Project, Africa (2016-17). Senior Consultant: Organizational Assessment/Performance Management

USAID/Partner Capacity Development (PCD) Program, Vietnam (2015-16). Consultant: Strategic Monitoring & Evaluation System Design

World Bank, Russia (2015-16). Senior Consultant: Formative Evaluation and Quality Assurance for Educational Curriculum of the Eurasian Center for Food Security (ECFS)

USAID/Good Governance in Public Administration Strengthening (GGPAS), Kyrgyzstan (2015). Consultant: Strategic Management Coaching & Training

Recommended Books on Performance

Partner for Performance by Ingrid Guerra-López & Karen Hicks
Performance Assessment & Analysis
Needs Assessment for Organizational Success by Roger Kaufman & Ingrid Guerra-López
Evaluating Impact by Ingrid Guerra-López
Performance Evaluation by Ingrid Guerra-López

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